Accessibility Statement

Our Commitment

Diamond Property is committed to making its website accessible to as many people as possible, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

This statement applies to the website diamond-property.co.uk.

How Accessible This Website Is

We have designed this website with accessibility in mind. The following features have been implemented to support accessible use:

• All text is sized using relative units, allowing browser-based text resizing to work correctly
• Colour contrast has been considered throughout the design to meet minimum contrast ratio requirements
• All images include descriptive alt text where relevant
• Form fields include visible labels
• Navigation can be used consistently across all pages
• The website is designed to work on all modern screen sizes including mobile devices
• The website is designed to work without JavaScript where possible for core content

Known Limitations

While we work to make this website as accessible as possible, we are aware of some areas that may present challenges for certain users:

• The Google Maps component on the properties page may not be fully navigable by keyboard. We recommend using the address and location information displayed alongside the map as an alternative.
• Some interactive elements such as the property detail view and add property panel use JavaScript-driven transitions. If you are using assistive technology that has difficulty with these, please contact us directly and we will provide the information you need by email or phone.
• Property listing images sourced from external URLs may not always have descriptive alt text if the URL is added manually without a description.

We are working to address these limitations where technically feasible.

What to Do If You Cannot Access Part of This Website

If you experience any difficulty using this website, or if you need information in a different format such as plain text or large print, please contact us:

• Email: admin@diamond-property.co.uk
• Phone: 07983 596 872
• WhatsApp: wa.me/447983596872

We aim to respond to accessibility-related requests within 5 business days and will do our best to provide the information or service you need through an alternative means.

Reporting Accessibility Problems

We welcome feedback on the accessibility of this website. If you find any accessibility barriers that are not listed above, please let us know by emailing admin@diamond-property.co.uk with a description of the issue, the page where you encountered it, and the assistive technology or browser you were using. We will investigate and aim to resolve confirmed issues as quickly as possible.

Enforcement

If you are not satisfied with our response to an accessibility complaint, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.

Technical Information

Diamond Property is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 where applicable.

This website uses HTML5, CSS3, and JavaScript. It has been tested on current versions of Chrome, Firefox, Safari, and Edge on both desktop and mobile devices.

How We Tested This Website

We carry out internal testing of key user journeys including property browsing, form submission, and navigation on both desktop and mobile devices. Testing includes keyboard-only navigation checks and colour contrast verification.

This statement was prepared in January 2025 and will be reviewed and updated on a regular basis.